Review our Terms and Conditions at Elaiouvios

Terms and Conditions for Elaiouvios

Effective Date: November 2, 2024

Welcome to elaiouvios.com (the “Website”). By accessing, browsing, or purchasing from this Website, you agree to be bound by the following Terms and Conditions. Please read these Terms carefully. If you disagree with any part, you should not use our Website.

The Website is operated by Elaiouvios, a business located at Palea EO Rethimnou Irakliou 35, Chani Alexandrou 740 52, Greece. Our contact email is [email protected].

1. Acceptance of Terms

By using this Website, you accept and agree to these Terms and Conditions. We reserve the right to update or modify these Terms at any time, and continued use of the Website signifies your acceptance of any changes. You are encouraged to review these Terms periodically.

2. Products and Services

Elaiouvios sells extra virgin olive oil products on this Website. All product descriptions, specifications, and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

2.1. Product Information and Availability
While we strive to ensure accurate information on our Website, there may be errors in product descriptions or availability. We reserve the right to correct any inaccuracies and will notify you of any significant changes to your order.

2.2. Prices
All prices listed are in EUR and inclusive of VAT, where applicable. We reserve the right to modify prices without prior notice.

3. Orders and Payment

3.1. Order Acceptance
Placing an order on our Website constitutes an offer to purchase our products. We reserve the right to accept or reject your order, or any portion of it, at our sole discretion. A contract is formed only when we issue a confirmation of shipment.

3.2. Payment
We accept major credit cards and other secure payment methods as displayed during checkout. By providing your payment information, you confirm that you have the right to use the selected payment method.

3.3. Order Cancellation
You may cancel your order before it is shipped by contacting us at [email protected]. Once shipped, orders cannot be canceled, and you will need to follow the return process outlined below.

4. Shipping and Delivery

4.1. Shipping Policy
We ship to various regions, and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed.

4.2. Shipping Fees
Shipping fees are calculated based on your location and the weight of your order. Any applicable fees will be displayed at checkout.

4.3. Delays
Elaiouvios is not liable for delays due to circumstances beyond our control, including but not limited to natural disasters, strikes, or customs delays.

5. Returns and Refunds

5.1. Return Policy
We accept returns of unopened, undamaged products within 14 days of delivery. Please contact us at [email protected] for instructions on returning your item. Shipping costs for returns are the customer’s responsibility unless the product is defective.

5.2. Refunds
Upon receiving and inspecting your returned item, we will process your refund within 10 business days. Refunds are issued to the original payment method only.

5.3. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 7 days of receipt. We may require photographic evidence to process your claim.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Elaiouvios or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of this content is strictly prohibited.

7. User Responsibilities

7.1. Account Security
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities under your account.

7.2. Prohibited Conduct
You agree not to:

Violate any laws or regulations.
Infringe upon any third-party rights.
Use our Website in any way that could harm its functionality or security.
Engage in fraudulent activities or impersonate others.

8. Limitation of Liability

To the fullest extent permitted by law, Elaiouvios shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of this Website or the products purchased from it. This includes damages related to loss of profits, data, or goodwill.

9. Indemnification

You agree to indemnify and hold Elaiouvios harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the Website, your violation of these Terms, or your infringement of any third-party rights.

10. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share information about you when you use our Website. By using this Website, you agree to our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Greece. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Greece.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Website after changes signifies your acceptance of the revised Terms.